Privacy Policy

Effective Date: 15/05/2025

At Agency RE (“Company,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the personal information you provide through our website https://agency-re.com (“Site”).

By using our Site, you consent to the practices described in this Policy.

Information We Collect

We collect the following types of information when you interact with our Site:

a. Information You Provide Voluntarily

Contact details (such as name, email address, and phone number)
Inquiry information (such as messages or project details you submit through contact forms)
Business-related details (if you request service proposals or consultations)

b. Information Collected Automatically

When you visit our Site, we may automatically collect certain information through cookies or other tracking technologies:

IP address
Browser type
Device information
Pages visited and time spent on site
Referring URLs

How We Use Your Information

We may use the information we collect to:

Respond to your inquiries or service requests
Provide and improve our services
Communicate with you about updates, promotions, or service offerings
Analyze website traffic and user behavior
Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share it with:

Trusted service providers who help operate our Site or manage communications (e.g., CRM systems, email providers)
Third-party analytics tools like Google Analytics, to help us understand usage and improve performance
Legal authorities, if required to comply with applicable laws or protect our rights

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience and gather analytics. You may set your browser to block or alert you about these cookies, but some features of the Site may not function properly.

Your Rights & Choices

Common cookies we use include:

Google Analytics
Facebook Pixel (if applicable)
Essential cookies for form submissions and session management

Depending on your location, you may have the right to:
- Access or correct your personal data
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent for processing, where applicable
To exercise these rights, please contact us.

Data Security

We take appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, or misuse. However, no online platform is 100% secure, and we encourage you to use discretion when submitting information online.

Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external sites you visit.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit information from minors. If we become aware that we’ve collected data from a child, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, the updated version will be posted on this page with a new effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Hours of Operation

Monday – Friday: 9:00 AM – 5:00 PM
Saturday: By appointment
Sunday: Closed